By: Sheryl Hammond, WPICC, DWC of Bella Chic Events
My most rewarding wedding was last year. I was hired to coordinate this wedding 10 days prior their wedding. Of course – those last minute weddings / day of coordination are always the hardest.
This wedding was an outdoor wedding in Oakville. The bride was Egyptian – and she looked like an Egyptian Princess while the groom was Armenian, a police officer.
Well, because the couple had to do a lot of last minute details (by the way this wedding was planned in only 6 months by the couple), I didn’t realize they didn’t have the key for the electricity where the ceremony was to take place. This was a day before their wedding (Friday). The bride called me and told me I needed to pick up their payment and give it to the city, so the city could give me the key to open the electricity.
Just imagine – me driving from Brampton to York on the 407 at 2pm, speeding, and yes there was so much traffic. By the time I reached the City of Oakville, the office was closed. My body was numb! Seriously, I thought, “The groom is going to shoot me on their wedding day.”
I didn’t tell them the office was closed and I thought – this will be my last wedding. I didn’t even know what to do. Then, my husband told me to rent a generator or get the electricity from the banquet hall – (1000 feet away) which is impossible. I would need 1000 feet of extension wire. I couldn’t ask the houses nearby if they could give me electricity. All the options were not working at all. But I went to Home Depot and rented a generator. I had at least 250 ft of extension wire far enough so the generator noise wouldn’t be that loud. Really, I cried. That whole night my bride and groom were texting me and I sounded like Jennifer Lopez in “The Wedding Planner.” Everything was “perfect”.
On their wedding day – I showed up at the ceremony at 6 am just to plan what the best way would be to get some connection. I sat for 1 hour, then 2 hours by the bench and then I went over the contract.
I called the numbers and got the answering machine. On the bottom on the contract was the fine print where there was a number for emergencies. I dialed the number hoping to get someone —sure enough, there was an answer. But unfortunately, she declined. She told me, it wasn’t their mistake – the bride and groom knew 6 months before that they need to pay for the energy and they didn’t. I explained to her that I didn’t make it on time yesterday, but she didn’t buy it. She hung up on me.
I dialed the same number again. She said, “Listen, this is not your mistake, not our mistake, its their mistake.”
I replied, “Ma’am, I understand and I am very sorry about it, but what if this was your daughter’s wedding? Would you blame me to call you and ask if we can get the electricity? Ma’am, I would call Obama if I had to, just to get the power.”
She then replied ” Call 911″.
I said ” I will, thank you.”
I hung up and when I was about to call 911 she called back, and said ” I will have someone over in 15 minutes to fix this”.
I was in shock! I was jumping, this is 35 minutes before the ceremony starts. I told her she just gave my bride and my groom their best day ever. 10 minutes later the electrician came, opened the electricity, and the wedding went so smoothly – no one even knew what happened.
At the end of the night, the bride and groom and I were in their wedding suite and I told them the situation.
The groom hugged me and said; “I’m so glad you you didn’t tell my wife nor I. Otherwise, I would’ve flipped out!”
A year after their wedding, just recently, I received their Thank you card which reads:
“Sheryl,
Thank you so very much for all your great assistance leading up to our wedding day, and more so on the day of. You are a wonderful person with so much passion in what you do, and it is for those reasons that you made a great planner. Our day wouldn’t have been the same without you!
Thank you for everything…
love,
The newly-weds”
I never thought I would receive this thank you card. Until now, the bride and I still talk through sms and FB and still hangout with each other. Yes, I was part of their love affair after all.
Now, every outdoor wedding, I have extension wires and generator in my car just in case
Rhonda Lam says
Sheryl: what a day must be for you, your effort and not given up by continue to try have paid off at the end and you gave the best day ever to your bride and groom. I’m sure if they didn’t hire you and just have a friend help out they would have given up already or since it is the bride and groom responsibility in the first place other wouldn’t care if they end up not able to help as it is so last min. You have set a great example of what professional wedding planner is all about.
You have make us proud
Sheryl Hammond says
The bride messaged me in my facebook a month ago that she will be hiring us in Bella Chic Events Inc for their Riviera Maya, Mexico wedding Renewal- where they met!
Being a wedidng planner truly is a very rewarder career!
Fusion Events says
Congrats on making it happen for your client! That’s what it is all about! We just did one of those last minute day of’s and it was quite the experience!
Robert London says
I knew your were electric this just proves!
Eventacular! Texas says
I truly love what I do for a living. I have been planning weddings for over 20+ years and every day I learn something new and every day I get the opportunity to make someone very happy! Assisting with the “party of someone’s life” is a dream come true for me. I have seen over 1,000 brides and I cry every time I see them for the 1st time.